TESTIMONIALS

My father is a recent new resident and has received compassion, care and plentiful meals and activities. The staff on the floors and administration are kind, dedicated and supportive of the residents and family members.
Susan Gaston, 2023
I've had my job placement here (PSW) I would like to thank Ms. Genet for such an Amazing Preceptor, I've learned a whole lot from Her. She really cares about the clients; She treat them as if they were Her own Parents!

I also want to thank Nurse Jackie and the rest of the Staff, Y'all very Professional with big Hearts!

This is an Excellent place for people with Alzheimer's and Dementia

Take care and Stay Safe,
Maria N, 2023
My wife and I had the pleasure of working with the staff at One Kenton in support of my Mom's dementia. We can't say enough good things about the staff at the facility. Caring, communicative and loving are just a few of the adjectives that come to mind. Staff to resident ratios are incredible. My Mom's stay at One Kenton was relatively short as "the Man upstairs" had other plans for her. Even in her passing, the staff never forgot about the family. We truly appreciate all of the support and specialized care that Mom received in her final days.
Earle Gotfrit, 2022
My mom is in One Kenton and the care is amazing. She had previously two full time caregivers and I was the organizer and driver. Now when I visit I’m just the visitor and all the care functions are looked after professionally and compassionately. I wish my mom didn’t have dementia but since she does One Kenton is the best place I’ve found to care for her. In fact, since she moved in there she actually improved.
Norm Ten, 2018
My mother in law, Lynda, resided at One Kenton Place for 3.5 years until her death. She lived in security with dignity and comfort.

Kenton is a small, unique facility with a family environment. All areas in the building are exceptionally clean and well maintained with free visitor parking. The building is located in a residential neighborhood overlooking a large green space with several wheelchair and walker-friendly routes.

The common rooms and dining rooms are spacious, bright and cheerful with large windows. There is an outdoor eating and social area on the main floor as well as a lovely shaded outdoor garden patio on the North side of the building. Each floor has its own dining room with an attached common area. They are well appointed, comfortable, bright and welcoming with large windows.

The staff is wonderfully compassionate, with nurses and an in house doctor, they were very attentive to Lynda’s well being. They assisted in providing a secure and stress free environment. The management was proficient and quick to accommodate Lynda's individual and unique requirements. There was great attention to her (diabetic) diet with a customizable menu that included plenty of fresh fruit and vegetables. Lynda enjoyed the various daily physically and mentally stimulating programs, as well as the occasional music program.

The community atmosphere is pleasant and Lynda made new friends. My wife and I spent many happy hours participating in programs and meals with her. In the summer we would walk around the neighborhood and then have tea and quiet time watching TV together in her room. Lynda soon felt right at home.

I would recommend One Kenton Place for anyone with dementia or Alzheimer’s that needs extra special care.
Aaron Prezes, 2021
It is a long overdue review. I was thinking of doing the review for Onekenton Place for their dedication of taking care of my frail old parents. We always feel blessed that my parents are under their care.

My parents have been living at One Kenton Place for more than 2 years. It is a friendly place. The staff is always pleasant and treat the residents respectably. The care director, assistant director and nurse manager are all very caring and check on the residents regularly. My parents, and a couple of residents, don't speak English, but management always try to arrange the PSW's who can speak their language to work with them. They maintain a stringent health protocol to keep the home safe for the elderly and fragile residents during special time. As the home receives no subsidies from the government, the owner and the director just went above and beyond to acquire the necessary PPE and raising staff wages to cope with the pandemic, out of their pockets.

My parents are happy over there, and importantly, they’ve gained weight since when they moved in. Dr. Lau from Toronto Western Hospital, who has been seeing my father for many years, commented that my dad is healthier than before.

Overall it is an exceptional home - good management, great staff, well organized, and importantly, caring community who put the residents first.
Ernie Tam, 2021
I recently started as a volunteer and I'm amazed about the great work employee are doing with the residents. Residents are always clean, and good care is provided daily. Management is very knowledgeable and they want the best for their residents. They have lots of different activities/programs, and they try to work with all the residents. The building is very new, and well maintained. Also something I've noticed is that anywhere you go in the building smells really good.
Daria Kelemen, 2018
My husband, Marvin, has been at One Kenton Place just over one year.

He has adjusted well, with staff that are caring and attentive. They are also very careful regarding COVID 19 protocols, so I am confident that he will be safe and well cared for.
Diana Goodman, 2021
Our family member has adjusted well here because of the wonderful care and attention of the staff, the delicious food and daily activities.
Rose Greisman, 2023
Excellent care in a specialized residence for dementia. The staff is well trained and provide a safe environment for their residents. Facility is well kept and food is excellent. Excellent nursing/PSW staff.
Jed Rabinovitch, 2021
I know I’ve told you in person how great the team is at One Kenton. I was asked the other day what made the place so special and was able to immediately answer “It’s the people”. Trite but true! Over the last 3 months I have watched the staff deal with the ongoing special needs of your residents as well as a number of particularly challenging situations.

In every case I have been amazed by the the thoughtful, caring and professional way every member of the team deals with the individual needs of the residents. I am constantly amazed by your willingness to adjust your approach to suit each resident. I know when we were first looking at Mom moving in, both of you emphasized the degree of personal and individualized care we could expect. I thank all of you for delivering on that promise, everyone on the team puts Mom first with us as a family not far behind.

Having said how wonderful I find all of you, I have to tell you that one particular person really stands out among all your stars. My brother and sister-in-law have mentioned the wonderful Mahmooda several times to me emphasizing her uncanny ability to calm and soothe residents by knowing exactly what they need. Since I visit during the day, I had not met or encountered Mahmooda until last night. Unfortunately Mom was in a terrible state last night when she called me, in fact the worst yet. She was in her room with a staff member and was totally disoriented until Mahmooda arrived. At mom’s insistence Mahmooda talked to me, then spent only a few moments chatting to Mom and I couldn’t believe how quickly Mom stopped crying and started to calm down. Her calm, caring, matter of fact approach made Mom feel safe almost immediately. In fact, after a few more minutes on the phone Mom wanted to know if I had everything I needed ….as if I was the one who was upset and called her.

This is just one incident among many and I wanted to make sure you know how much we appreciate the care you give my Mom. I would be remiss if I closed without thanking your management team, Danielle, Frank and Eric who deals with all my wacky questions. Not only do you ensure Mom is happy, you always treat me with all of my questions and concerns wonderfully.
Pam Cuber
It has been quite a whirlwind of a week. My mom is settling in at One Kenton Place and the family and I are hopeful that she continues to feel comfortable and well taken care of. The staff has been delightful and extremely helpful. I had dinner there with my mom and met the chef Frank who went out of his way to get to know mom and her likes and dislikes. The salmon was delicious. I’m going home tomorrow feeling sad but peaceful at the same time.
Pauline Elias
Thank you everyone for making my mother’s birthday party so wonderful. I was surprised at every turn to see such care taken to ensure she had a good time. Danielle, the decorations took a great deal of effort and was truly appreciated. You coordinated everything so well. My mother was waiting comfortably, without being anxious. Believe me this was a first for me. In the past it was always stressful to get my mother willing to participate. I arrived to find everything possible had be done and ready. Efraim, the food was beyond expectations. Coffee, Tea, various drinks. The fruit plate was lovely and devoured by a surprise attendance of my mother’s 2 teenage Great Grandchildren. The cake was beautiful and delicious. The support staff were amazing and as always, someone was there to help mum with anything she needed. Eric, it is always a pleasure to be greeted by you at the front desk. Thank you for ushering my family members to the right place. Also, this was the first chance for some of our family to see mum’s new home. They were all impressed. They were pleased to see her so comfortable. Thank you all!
Mary Wunch
I am so happy and impressed with ONE KENTON PLACE! My mother is my mother again!! I can’t remember the last time I have seen my mother happy, relaxed, walking, exercising, singing and talking. The place is amazing. The people are so pleasant, professional, helpful and friendly. It’s only been a week and my sister and I see such a wonderful difference! It’s been a bit of an adjustment, but all for the good!! I LOVE IT THERE!! I’m so happy my sister and I made this decision. Thanks again.
Brenda Horenfeldt
I was looking for a retirement home for my elderly father and was getting frustrated with how difficult it was and how many homes suffered from a variety of deficiencies. The moment I got in touch the Director of Care at One Kenton Place, I knew that this was going to be different. She readily agreed to meet me at the home on a Sunday. Once there, I was impressed by how nice the place was, I mean physically – spacious, attractive furniture (associated more with a resort rather than a long-term facility), meals served on real china on tables covered with cloth tablecloths and most of all, residents treated with utmost respect and kindness by the staff. After taking me around, the staff not only drove me to Mount Sinai where my father was hospitalized but, unlike most other people working for long-term facilities who read nursing notes, they actually met my dad and greeted him like an old friend. My dad who was usually wary of new people immediately felt a connection with her, he even let her help with getting dressed. Once he came to One Kenton Place,
Jaroslava Halper
MD, PhD
My Mom has been a resident of One Kenton Place for about two years. The administration and staff are very warm, caring, diligent and professional in every way. Members of our family consider ourselves very fortunate to have the peace of mind, on a daily basis, that Mom is being taken care of in the best possible way. I wish One Kenton Place a great deal of success, as they perform an invaluable service to the community.
Tom Furst
I have to tell you that finding One Kenton Place was assisted by our consultant, Debbie Gilbert, who accompanied me on that first visit to meet you. A lot of the positive qualities she observed were also very evident to me as well. A few months after my mother came to live at One Kenton Place, Debbie emailed me to get my feedback, saying “Your mother is my first client to have moved to One Kenton. Although your mother has not been in the home for very long, would you recommend One Kenton to others?” My answer after a few months is the same as it would be now, looking back with the benefit of hindsight. That answer is an unequivocal yes.

People expecting perfection will always be disappointed. One Kenton Place is not my mother’s condo. The staff are not her family. The food? It’s not her cooking. Perfection is a subjective quality, and as with beauty, it depends on the eye of the beholder. Honest answers? My mother’s condo, although her home, was not suitable or safe for her to live anymore, with her dementia. The staff versus family? As a family, we could not provide the care my mother required. Full-time caregivers in my mother’s condo could not provide the quality of care she required. Your staff could. Food? Your chart on my mother will show that she gained weight while at One Kenton Place. It was not her own cooking (or that of caregivers under her direction), but she was losing weight and she was not thriving while at home.

So what is perfection? It isn’t always maintaining the status quo, often done by families out of guilt or misguided senses of familiarity being the only option. My mother had safety, social interaction, three healthy meals a day, and an environment where the staff understood what dementia does to an individual, and they provided care appropriately. After a few years of sleeping with one eye (and ear) open, waiting for a midnight call from a caregiver, or from Lifeline when my mother was alone, I had complete peace of mind while my mother was at One Kenton Place. Perfection? There’s no such thing. But my mother’s situation in your facility’s care was the best choice available to us as a family.

I’m not sure how much of my mother’s true self was able to be conveyed by her presence at One Kenton Place, due to her cognitive decline. I know that some of the more difficult aspects came through, as is likely natural with such a transition. My mother had a wonderful sense of humour – all the more surprising from a woman who was sent to Auschwitz as a 12 year old girl, and who lost her parents, two siblings, grandparents, friends, etc. I know in my visits with her that she still maintained some of that humour. My memories of those visits are not of my mother in an institutional setting – they are of my mother finding the humour in being asked to do arts and crafts, something she usually despised, but which she accepted and did as part of the social community at One Kenton Place. Even when she had a delusion of being visited by a male resident at night, and though she was pregnant because she was gaining weight – my mother was able to talk about that with me, and to see the humour in even a serious situation. My mother was, in many ways, much more herself while living at One Kenton Place than she had been at home in those last few years.

When I emptied out her room after she passed away, I found a sheet of paper in her dresser drawer. I’m attaching a copy for your consideration. I don’t know when during her time with you that this was done, but it put a smile on my face. My mother was one of the most intellectually accomplished individuals anyone could meet. Her trajectory in life was dictated by her experiences during the war, and the reality of the refugee/orphan experience coming to Canada in 1948 at age 16. She completed Grade 10 and then had to work to survive. She learned a new language, and by the time she met my father in 1955, she was working as the executive assistant to the vice-president of Dominion Tar (now Domtar) in Montreal. Her shorthand and typing were flawless. Her accounting/bookkeeping skills were flawless. She would stay up at night doing the Sunday New York Times crossword puzzle, occasionally calling me for help on a clue (usually after she’d driven my father crazy asking him). She took adult education courses at University of Toronto and at Ryerson when she was in her 60’s, and attended courses at the Bernard Betel Centre into her 80’s. She set a very high standard for herself, and for her family, but she always did that with humour, compassion and love.

So to see that even with her Alzheimer’s, she did a pretty good job on the list of proverbs that I’ve attached, well, that just told me that she was thriving at One Kenton Place. She was in her element when she saw a challenge in front of her. And I know that she likely had a good laugh when shown some of the mistakes – she was always able to laugh at herself.

I’m sorry to ramble, but I hope you understand why. It isn’t always easy to see our successes, especially when we work in fields that presuppose serving those with problems. Nobody comes to see a litigation lawyer because of good things. Nobody goes into One Kenton Place because they are entirely healthy and independent. We deal with the vulnerable, the needy and the suffering. It’s not always easy to see the good that we achieve against that backdrop. Sometimes it is very discouraging. But then every so often we see things very clearly, and it re-invigorates our belief in what we do. I’m hopeful that sharing a bit about my mother, and one family member’s perceptions of her experience with you, does what it is intended to do.

I’m firmly convinced that my mother’s experience at One Kenton Place allowed her to be herself again, and it allowed me, as her son, to feel comforted in that knowledge. Sincerely,
Robert
I can't begin to thank the staff of One Kenton enough for the wonderful care they have tirelessly provided for my Mother.

One Kenton has met all of her many needs and has provided so much love and kindness especially through these difficult times to my Mother and me.

One Kenton has been a blessing!
John Shales, 2021
My sister and I want to thank you for the beautiful brunch today. Our father moved into One Kenton Place just 1-1/2 weeks ago on a stretcher, unable to walk or feed himself. This week, we had brunch with him and yesterday my sister saw that he is starting to do some assisted walking. He is so well cared for and even though the transition has been hard for him as he is dealing with a lot of confusion, we have felt supported the whole time by the whole staff. We look forward (in the next week or so) to supporting the set-up of a small art studio with supplies at One Kenton Place. As well, one of my teachers has volunteered to do some lessons. Our student council will be coming to Kenton to sing for the residents next week. Be well and thank you.
Brenda Stein Dzaldov
Ph.D., OCT